PrinterLogic | SaaS
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 2024 - 06:38 MDT
Identified - We are seeing issues with client version 25.0.0.1022, where the client is doing a 'full' state check-in every 7.5 seconds even when it has no work to do. This is causing a significant increase in traffic. Please update clients to version 25.0.0.1025 to mitigate this issue as soon as possible.
May 17, 2024 - 15:02 MDT

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PrinterLogic | SaaS US Degraded Performance
PrinterLogic | SaaS Degraded Performance
MSP Portal - US Operational
PrinterLogic | SaaS Frankfurt Degraded Performance
PrinterLogic | SaaS Frankfurt Degraded Performance
MSP Portal - Frankfurt Operational
PrinterLogic | SaaS Sydney Degraded Performance
PrinterLogic | SaaS Sydney Degraded Performance
MSP Portal -Sydney Operational
PrinterLogic | SaaS Canada Degraded Performance
PrinterLogic | SaaS Canada Degraded Performance
MSP Portal - Canada Operational
PrinterLogic | SaaS North Europe Degraded Performance
PrinterLogic | SaaS Singapore Degraded Performance
PrinterLogic | SaaS Singapore Degraded Performance
MSP Portal - Singapore Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2024

No incidents reported today.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

Unresolved incident: Windows client 25.0.0.1022 causing spike in network traffic.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
May 16, 2024
Postmortem - Read details
May 21, 13:29 MDT
Resolved - This incident has been resolved.
May 16, 15:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 14:17 MDT
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.