PrinterLogic | SaaS
All Systems Operational

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Welcome to the PrinterCloud | SaaS Status Portal Page.

PrinterLogic | SaaS US Operational
PrinterLogic | SaaS Operational
MSP Portal - US Operational
PrinterLogic | SaaS Frankfurt Operational
PrinterLogic | SaaS Frankfurt Operational
MSP Portal - Frankfurt Operational
PrinterLogic | SaaS Sydney Operational
PrinterLogic | SaaS Sydney Operational
MSP Portal -Sydney Operational
PrinterLogic | SaaS Canada Operational
PrinterLogic | SaaS Canada Operational
MSP Portal - Canada Operational
PrinterLogic | SaaS North Europe Operational
PrinterLogic | SaaS Singapore Operational
PrinterLogic | SaaS Singapore Operational
MSP Portal - Singapore Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Printerlogic APAC Maintenance Aug 2, 2024 08:00-09:00 MDT
Vasion maintains a status of consistent reliable up time with an industry-leading service infrastructure and regularly scheduled maintenance during periods of low customer usage, usually weekend evenings. During Scheduled Maintenance Windows (SMWs), platform engineers perform upgrades and make other changes to ensure the Service (PrinterLogic SaaS) is ready to support customer requirements. Whenever possible, Vasion announces SMWs one to two weeks in advance of the event.

Vasion is announcing a Scheduled Maintenance Window for the following regions: APAC Region

Scheduled Maintenance beginning Saturday, August 2, 2024, at 12:00 AM AEST until Saturday, August 2, 1:00 AM AEST.

During this SMW, we will be performing routine maintenance on the Service. The Service will be unavailable during this SMW and you will see a status of “Under Maintenance” on status.printercloud.com. Those who have subscribed to updates will be notified upon commencement and completion of the SMW. To subscribe to SMW updates, visit status.printercloud.com and select Subscribe to Updates.

If you need assistance during the SMW, please contact us at support@vasion.com or call Technical Support.

North America................................+1 (435) 652-1288, ext. 2
Germany.........................................+49 (6122) 7783900
United Kingdom.............................+44 (20) 39003233
France.............................................+33 (1) 85640227
Netherlands....................................+31 (10) 7986140
Australia.........................................+61 (2916) 12828
International....................................+1 435.652.1288, ext. 2

Posted on Jul 19, 2024 - 10:01 MDT
Printerlogic EMEA Maintenance Aug 2, 2024 14:00-15:00 MDT
Vasion maintains a status of consistent reliable up time with an industry-leading service infrastructure and regularly scheduled maintenance during periods of low customer usage, usually weekend evenings. During Scheduled Maintenance Windows (SMWs), platform engineers perform upgrades and make other changes to ensure the Service (PrinterLogic SaaS) is ready to support customer requirements. Whenever possible, Vasion announces SMWs one to two weeks in advance of the event.

Vasion is announcing a Scheduled Maintenance Window for the following region: EMEA Region

Scheduled Maintenance Window beginning Friday, August 2, 2024, at 10:00 PM CEST until Saturday, August 2, 2023, 11:00 PM CEST.


During this SMW, we will be performing routine maintenance on the Service. The Service will be unavailable during this SMW and you will see a status of “Under Maintenance” on status.printercloud.com. Those who have subscribed to updates will be notified upon commencement and completion of the SMW. To subscribe to SMW updates, visit status.printercloud.com and select Subscribe to Updates.

If you need assistance during the SMW, please contact us at support@vasion.com or call Technical Support.

North America................................+1 (435) 652-1288, ext. 2
Germany.........................................+49 (6122) 7783900
United Kingdom.............................+44 (20) 39003233
France.............................................+33 (1) 85640227
Netherlands....................................+31 (10) 7986140
Australia.........................................+61 (2916) 12828
International....................................+1 435.652.1288, ext. 2

Posted on Jul 19, 2024 - 10:03 MDT
PrinterLogic US/CA Maintenance Aug 2, 2024 21:00-22:00 MDT
Vasion maintains a status of consistent reliable up time with an industry-leading service infrastructure and regularly scheduled maintenance during periods of low customer usage, usually weekend evenings. During Scheduled Maintenance Windows (SMWs), platform engineers perform upgrades and make other changes to ensure the Service (PrinterLogic SaaS) is ready to support customer requirements. Whenever possible, Vasion announces SMWs one to two weeks in advance of the event.

Vasion is announcing a Scheduled Maintenance Window for the following region: US/Canada region

Scheduled Maintenance Window for our US/Canada region beginning Friday, August 2, 2024, at 11:00 PM EDT until Saturday, August 2, 2024, 12:00 AM EDT.

During this SMW, we will be performing routine maintenance on the Identity Service database, optimizing for improved performance and stability. During the SMW, customers will experience periods when access to the Admin Console and features that require authentication services will not be available. This includes admin level printer and driver deployments, self-service printer installations and advanced features, such as Off-Network and Secure Release printing that require an internet connection. The Service will be unavailable during this SMW and you will see a status of “Under Maintenance” on status.printercloud.com. Those who have subscribed to updates will be notified upon commencement and completion of the SMW. To subscribe to SMW updates, visit status.printercloud.com and select Subscribe to Updates.

If you need assistance during the SMW, please contact us at support@vasion.com or call Technical Support.

North America................................+1 (435) 652-1288, ext. 2
Germany.........................................+49 (6122) 7783900
United Kingdom.............................+44 (20) 39003233
France.............................................+33 (1) 85640227
Netherlands....................................+31 (10) 7986140
Australia.........................................+61 (2916) 12828
International....................................+1 435.652.1288, ext. 2

Posted on Jul 19, 2024 - 09:00 MDT
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Postmortem - Read details
Jul 11, 06:52 MDT
Resolved - This incident has been resolved.
Jul 8, 11:45 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 11:01 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 10:48 MDT
Update - We are continuing to investigate this issue.
Jul 8, 10:22 MDT
Investigating - We are currently investigating this issue.
Jul 8, 08:50 MDT
Jul 7, 2024

No incidents reported.