Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 02, 2024 - 21:00 MDT
Scheduled
Vasion maintains a status of consistent reliable up time with an industry-leading service infrastructure and regularly scheduled maintenance during periods of low customer usage, usually weekend evenings. During Scheduled Maintenance Windows (SMWs), platform engineers perform upgrades and make other changes to ensure the Service (PrinterLogic SaaS) is ready to support customer requirements. Whenever possible, Vasion announces SMWs one to two weeks in advance of the event.
Vasion is announcing a Scheduled Maintenance Window for the following region: US/Canada region
Scheduled Maintenance Window for our US/Canada region beginning Friday, August 2, 2024, at 11:00 PM EDT until Saturday, August 3, 2024, 1:00 AM EDT.
During this SMW, we will be performing routine maintenance on the Identity Service database, optimizing for improved performance and stability. During the SMW, customers will experience periods when access to the Admin Console and features that require authentication services will not be available. This includes admin level printer and driver deployments, self-service printer installations and advanced features, such as Off-Network and Secure Release printing that require an internet connection. The Service will be unavailable during this SMW and you will see a status of “Under Maintenance” on status.printercloud.com. Those who have subscribed to updates will be notified upon commencement and completion of the SMW. To subscribe to SMW updates, visit status.printercloud.com and select Subscribe to Updates.
If you need assistance during the SMW, please contact us at support@vasion.com or call Technical Support.